Privacy Policy

This page provides our policies and procedures for collecting, using and disclosing your information collected by Isabelle Foundation services, including the services made available through this web site, and any other software or services offered by Isabelle Foundation in connection with such services (the “Services”).

  • We are committed to protecting the privacy of individuals and sponsors that visit our website and use our Services.
  • We collect and use only the personal information we need to make sure our products and services are effective. If we need any additional information, we will get your express, explicit approval before collecting and using it.
  • We do not sell, give, rent or trade your personal information to any third parties.
  • We take the security of your personal information seriously and therefore have set in place technical, organizational, and administrative measures to protect any personal information stored on our systems.
  • We are not responsible for the privacy practices of any websites linked to our site if they are not controlled or owned by Isabelle Foundation. Please be diligent when visiting any other websites.
  • The policy outlined below may be updated from time to time.

This Privacy Policy governs the manner in which Isabelle Foundation collects, uses, maintains and discloses personal information collected from users (each, a “User”) of the IsabelleFoundation.org website (“Site”).

Personal information
We may collect personal information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site.

Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal information, except that it may prevent them from engaging in certain Site related activities.

Web browser cookies
We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you, including to serve interest-based advertising.

Services Usage Data
We automatically collect data about how you use and interact with our Services, which we use to improve our Services and enhance your experience.

Your Data
We never sell, share or give access to third parties to your customers non-public data without your express written consent.

How we use collected information
Isabelle Foundation collects and uses Users personal information for the following purposes:

Users of Our Services

  • To communicate with you – We may use personal information to respond to communications from you. Send you reminders, updates, newsletters and support and administrative messages, service bulletins, or marketing;
  • To improve and personalize user experience- We may collect and use information to understand how our Users use and interact with the services and resources provided on our Site so we can improve your experience.
  • To improve our Site- We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To improve customer service- Your information helps us to more effectively respond to your customer service requests and support needs.
  • To process transactions- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To administer a content, promotion, survey or other Site feature- To send Users information they agreed to receive about topics we think will be of interest to them.
  • To send periodic emails – The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc.
  • If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
  • Manage our everyday business needs such as Site and/or Service administration, forum management, fulfillment, analytics, fraud prevention, enforcement of our corporate reporting obligations, Terms of Use and any other contractual agreement relating to our Service or to comply with the law.

How we share your information
We may disclose your information, including personal information, to the following categories of recipients:

  • To process transactions- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To our affiliates third party services providers and partners who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Site or Service), or who otherwise process personal information for purposes that are described in this Privacy Policy or notified to you when we collect your personal information.
  • To any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or court order or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
  • To any other person with your consent to the disclosure.
  • In certain situations, we may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to help protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We strive to comply with PCI vulnerability standards in order to create as secure of an environment as possible for Users.

Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies. We encourage you to review the Privacy Policies of any third party site you may visit.

Your Choices
It is optional for you to provide us with information. Depending on the activity, some of the information we ask you to provide is identified as mandatory and some is identified as voluntary. If you do not provide the mandatory information for a particular activity that requires it, you will not be permitted to engage in that activity.

Emails
You can opt-out of receiving future promotional email messages from Isabelle Foundation by following the opt-out instructions provided in any such message you receive. Please note that it may take up to ten (10) days to process your request. Please also be aware that we may continue to send you transactional and administrative communications, such as emails confirming your transactions with us.

SMS/Text Messages
If you volunteer a mobile phone number, you may receive periodic text messages about new products, services, and/or upcoming events. If you do not wish to receive text messages from us, please write to us at impact at isabellefoundation.org.

Cookies
We provide a variety of services on our website using cookies.

Ad Measurement, Conversion Tracking, and Online Behavioral Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.

We utilize Meta’s Conversion API to track website conversions through our website’s server in order to provide us with better insights about our ads. To learn more about Meta’s Conversion API, visit www.facebook.com/business/help/2041148702652965?id=818859032317965.

We use third parties including Google to provide ad measurement, conversion tracking and interest-based advertising services. These services use cookies or device identifiers to serve advertisements on our behalf that are customized based on predictions about your interests generated from your visits to websites (including our website) over time and across different websites, and to measure the effectiveness of our ad campaigns. The data collected may be associated with your personal information.

Data Retention Period
We will keep your personal information for the period necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is permitted or required by law.

In specific circumstances, we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

Do Not Track
Currently, our systems do not recognize browser “do-not-track” requests. You may, however, disable certain tracking as discussed in this Privacy Policy (e.g., by disabling cookies, or using ‘private’ browsing modes).

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. Email us at impact @ isabellefoundation.org for more information.

Changes to this privacy policy
Isabelle Foundation has the discretion to update this privacy policy at any time. When we do, we will revise the updated date on this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Last updated/Effective date: September 4, 2023

Contacting us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Isabelle Foundation
31 NE 17th St, #1803
Miami FL 33132